Richardson Technology is dedicated to providing tech support to individuals in Denver, Colorado who expect their computers to work for them, but don’t have the time or patience to solve all of the computer problems that arise.

On the business side, some clients have a dedicated IT department in another state and regional offices in Denver.  IT managers are under a lot of pressure and can’t be everywhere at once.  So in cases where you need someone physically on site, Richardson Technology will be an extension of your IT department in Colorado.

With 20 years of experience in the Information Technology industry, Jon Richardson, MCSE is well prepared to provide expertise to solve laptop and workstation problems as well as network and server issues.

303-900-8014
More About Jon

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Areas of Expertise…

Outstanding People Skills
Network Documentation
Streamline support
Disaster recovery
Insurance claims
Peace of mind

Microsoft Windows Servers and Workstations

Windows XP, Windows Vista, Windows 7 Workstations
Windows 2003 and 2008 Server and Small Business Server
Optimize workstations and servers (preventative maintenance)
Build and update servers based on MS Windows platforms
Install new services on existing servers
Troubleshoot a variety of server issues
Set up, maintain, and troubleshoot Exchange mail services
Plan, implement, and support office relocation projects
Plan, implement, and support ISP change projects
Plan, implement, and support MX record changes
Document Server configuration

Macintosh Support

Network Integration
Optimize Applications
Printing
Internet Connectivity

Firewalls and Network Security

Netscreen
Watchguard
SonicWALL
Password Recovery
Service Policy configuration to allow or restrict Internet Services
Complete rebuild of firewall with no documentation (Plan, Implement, Support)
Document Firewall Services

Local Area Network Switch Upgrade

HP Procurve
3Com SuperStack
Intel Express
Cisco Catalyst
Nortel/Bay Baystack – Accelar
Design (scope) LAN hardware upgrade projects.
Improve functionality and performance by upgrading software to latest revision.
Configure switches for management across network.
Install additional 10/100, Fiber, GB modules as per design.
Document Switch Configuration

Server Hardware Support

HP Proliant
Dell PowerEdge
System Firmware Upgrading
Array Controller Upgrade Troubleshooting and Replacement
Hard Drive Failure Replacement
Windows OS Driver Upgrading
Network Interface Card Installation, Replacement, Configuration

Automated Power Failure Shutdown

Protect core equipment from electrical storms
Configure and test UPS software to ensure servers shut down safely during power outages

AntiVirus Solutions

Symantec Endpoint Protection
Trend Micro
Norton Anti-Virus
McAfee VirusScan
Innoculate-IT